Privacy

Your privacy is important to BlueSky Energy.  We are committed to the BlueSky Energy Privacy Promise for Consumers, which is as follows:

BlueSky Energy Privacy Promise for Customers

While information is the cornerstone of our ability to provide superior service, products, systems and support, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at BlueSky Energy. Here then, is our promise to our individual customers:

1. We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
2. We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
3. We will permit only authorised employees, who are trained in the proper handling of customer information, to have access to that information.  Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
4. We will not reveal customer information to any external organisation unless we have previously informed the customer in disclosures or agreements, have been authorised by the customer, or are required by law.
5. We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies with whom we work. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.
6. We will tell customers in plain language initially, and at least once annually, how they may remove their names from our marketing lists. At any time, customers can contact us to remove their names from such lists.
7. Whenever we hire other organisations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
8. For purposes of credit reporting, verification and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.

We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfils our Promise across all of Australia, its territories and the other nations in which we do business.

Please also read BlueSky Energy's Internet Privacy Policy, which outlines our privacy policy for our Internet site users.

Privacy

Welcome to BlueSky Energy's Web site. This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you: in our offices, at your sites and premises, and on the phone.

BlueSky Energy's Internet Privacy Policy

1. You can visit this site and find out about our products and services, read our Corporate reports, check on career opportunities, or use other value-added services without giving us any information about yourself.
2. If you do provide personal information, refer to the " BlueSky Energy Privacy Promise for Consumers."

In order to provide better service or to address security hazards, we will occasionally use a "cookie." A cookie is a small piece of information which a Web site stores on your Web browser on your Personal Computer and can later retrieve. The cookie cannot be read by a Web site other than the one that set the cookie. We may use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit to our site. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.